Warranty's
We understand that life happens. Be it that you were standing on a ladder and your drill fell, ya accidently tried to cut something too hard or, in rare instances, the tool was assembled incorrectly and never really worked from the start – we are here to support you!
As a certified service center we are authorized to send your tools still under warranty back to the manufacturer for inspection, repair, or replacement, free of charge!
Just bring in a proof of purchase and we’ll get you set!
Warranty Periods
Most tools come stamped with a Date Code or MFG (Manufacturing Date) which determines when the tool was made. If you don’t have a receipt or proof of purchase (POP), the manufacturer will rely on this code to determine the warranty (which may be well before you purchased it). Warranty’s go into effect from the time of purchase, or by the date code if no receipt is available.
Stanley Black and Decker / DeWalt – 1 year with POP. Batteries are covered under 3 year with POP – Need MFG (manufacturing date).
Milwaukee / Stiletto – 5 year for tool – 1 year for radio – with POP
Makita – 1 year with POP – 3 year for some items – Need MFG (manufacturing date)
Festool – End Customer Responsibility – any warranty must be filed directly by the customer. EVERYTHING EXCEPT THE TOOL ITSELF IS AN ACCESSORY AND NOT COVERED – THIS INCLUDES RAILS AND BITS!!!!
Sawstop – End Customer Responsibility – any warranty must be filed directly by the customer.
Stabila – End Customer Responsibility – any warranty must be filed directly by the customer.
JPW – Jet/ Powermatic/ Wilton – 1 year with POP – some items may fall under 3 or 5 year warranty
Rolair – 1 year with POP – unusual to deal with warranty’s- check with a manager
Chevron / Skilsaw / Skil – 1 year with POP – 5 year if registered within 30-days for corded – if not registered 3 year with POP.
Bosch – 1 year with POP or 2 year if registered
Senco – 1 year with POP – Senco Batteries – 1 year with POP
Koki/ Metabo/ Hitachi – 1 to 5 years with POP depending on type of tool
Fein – 1 year with POP or 3 year with registration
Fluke/ PLS – 3 year from manufacturer date or POP
Spectra Precision – 5 year with POP
Woodstock / Shopfox/ Roman Carbide – 2 year for tool – 90 day for consumable -1 year for part – with POP – STOP – must call lead service tech while customer is there: Andrew – 1-800-840-8420 x 2 – We will only repair tool with explicit permission from Andrew.
Big Foot – 1 year with POP – Preferred End Customer Responsibility – though if we accept a warranty tool with warranty card we’ll ship out to Big Foot for repair.
Freud/ Diablo – 1 year with POP